Contact information

At Zovrax, customer satisfaction is our absolute top priority. Whether you have a question about our curated lifestyle products, need real-time assistance with your active order, or require detailed support regarding shipping and returns, our dedicated customer care team is here to guide you every step of the way.

We believe in absolute transparency and reliability. Please feel free to reach out to us using any of the verified channels below. We strive to respond to all email inquiries within 24 hours on business days.

Store Contact Information

  • Store Brand Name: Zovrax
  • Customer Support Email: care@zovrax.shop (Preferred for order inquiries)
  • Customer Support Phone: +61 468 257 262
  • Target Market & Operating Currency: United States (USD $)
  • Customer Service Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (GMT)

Legal & Corporate Ownership Information

To ensure total compliance with international e-commerce standards and protect your consumer rights, Zovrax.shop is proudly owned and legally operated under our registered corporate entity:

  • Legal Company Name: HORIZON INTERIOR LININGS PTY LTD
  • Australian Company Number (ACN): 698 151 432
  • Registered Jurisdiction: Western Australia (ASIC Registered)
  • Store Representative / Management: Greg Moore

How to Reach Us Effectively

1. Via Email (Recommended):
Drop us a line at care@zovrax.shop. To help us resolve your issue swiftly, please include your 4-digit or 5-digit Order Number (e.g., #ZOV1001) and any relevant photos if you are contacting us regarding a damaged or defective item.

2. Via Our On-Site Contact Form:
Alternatively, you can navigate directly to the Contact Form on our website. Simply fill in your name, email, and message, and a ticketing representative will be assigned to your case immediately.

3. Via Phone Support:
For urgent inquiries during our active business hours, you may call our international support line at +61 468 257 262. (International calling rates may apply depending on your carrier).

Note to our valued US customers: Although our corporate registration and support infrastructure are rooted internationally, all orders are processed seamlessly in USD ($), shipped with premium tracking, and fully covered under our 30-Day Free Return Policy.